Lower Freight Costs
Decrease detention fees with appointments and reduce rates by making it easier for drivers to pickup and deliver.
Trusted by some of the top companies in logistics
Opendock
For Warehouses
Save time and money
having carriers book online
Reduce Labor Costs
Free up warehouse staff with less inbound calls and e-mails by letting carriers schedule online.
Improve Visibility
Manage your warehouse with real-time status updates and dock appointment data that can be shared across the enterprise.
Opendock
For Carriers
Search for warehouses and
book dock appointments
all from one convenient application
One-Stop Shop
No more keeping a list of URLs, user names, and passwords for every shipper.
Easy for Drivers
Confirmation e-mails with appointment date, time, address, check-in instructions, and contact information for the warehouse.
Quick & Convenient
Schedule appointments online without making a phone call or waiting for e-mail responses.
Opendock
is your
one-stop-shop for dock appointments
START NOW
3,000 +
Warehouses
8 Million+
Annual Appointments
100,000+
Carriers
Save time and money
by having your carriers book online.
Kick that old, painful process to the curb, and move to online dock scheduling.
Frequently Asked Questions
- Opendock is the leading dock appointment scheduling software focused on solving the problems of trucks waiting in the yard by allowing carriers and brokers to book dock appointments with warehouses online. Warehouses purchase the platform to manage appointment availability, track workflow, and provide online scheduling to carriers.
- Warehouses create available time slots based on # of docks, loading time, equipment needed and labor.
- Carriers go to Opendock.com to schedule an appointment with the warehouse and provide PO #, pallet counts, etc.
- Appointment shows up on the warehouse’s schedule and a confirmation e-mail sent to carrier.
- Carrier arrives at warehouse, checks in, promptly unloaded and departing for next shipment.
- To schedule a free demo for our warehouse admins, please go to demo request and fill out your information. Someone will be in touch with you shortly.
- Click SIGN UP FOR YOUR FREE ACCOUNT TODAY
- Register with a valid e-mail address and create a password.
- You should receive a verification email from no-reply@mg.opendock.com to finalize your registration.
- Once your email has been verified, you can log into your account.
- There may be a fire wall on your email server preventing you from receiving the email. Please check your spam/junk folder. If not there, please try adding no-reply@mg.opendock.com to your email contacts, then visit opendock.com and request a new link.
- Please double check the spelling of your email address. If you are still not receiving the email, check your spam/junk folder and try adding no-reply@mg.opendock.com to your safe email contacts, then visit opendock.com and request a new link.
- An email address may only be used once. If you are receiving that error, please click Forgot Password on the login page to request a password reset email.
- Once logged in, the page will default to the Warehouse Search page. You may currently search by name, address, city, and/or state.
Example: Acme Inc, IL 60652. - In short, no. We decided to discontinue this feature due to low usage. If there is a warehouse that you would like to see on Opendock, please feel free to contact support by emailing support@opendock.com.
- It’s easy to schedule appointments using Opendock. Just find your warehouse, and click the “Schedule” button. You’ll automatically be placed into the warehouse’s scheduling page. If you don’t see your target warehouse, try altering what you typed into the search box. For example, if you typed in “Tulsa, OK,” and didn’t find your warehouse, try typing in “Tulsa”. If you still can’t find your warehouse, feel free to chat with us for help! See additional information by visiting our Knowledge Base.
- Yes, you can update document-related data, such as PO or BOL numbers, by going to the “My Appointments” page and searching for the appointment by date. Once you find the appointment, click on it to expand the appointment details. Then click the “Edit” button on the field you would like to edit. Once you are finished editing, click “Save”. The warehouse will be notified with your changes.
- Yes, just click on the calendar icon in the “My Appointments” page to select any past or future date. The appointments from that date will then display. Note, however, that you cannot update past appointments but you can export them into a CSV file by clicking the “Export” button on the top right corner of the page.