Looking at C3 Solutions?

Live in under an hour. No implementation project.

Set up your doors, add your team and take your first bookings the same day. Many of your carriers already have a login.

Get a free personalized demo
WITH C3 SOLUTIONS
Implementation projectOne-time fee, sprints and super-user training
Fastest case: about 3 weeksWITH OPENDOCK
Live in under an hourSet up doors, share the link, start booking
Taking bookings the same day
RATED BY OPERATIONS TEAMS ON
Capterra Best Ease of Use 2026G2 rating 4.5Capterra rating 4.6GetApp user reviews 4.6Software Advice rating 4.6
WAREHOUSES
4,500+
CARRIERS
270,000+
APPOINTMENTS A YEAR
14M

Why teams choose Opendock over C3 Solutions.

Four AI agents keep the dock, the yard and the inbox moving. You decide how much each one does on its own.

Dock Schedule Management Agent

Sends a dock plan before the first shift and chases carriers for missing reference numbers.

Up to 30%better dock utilization

Yard Task Orchestration Agent

Picks the trailer for each pickup, then lines up the inspection and preload, so it’s ready when the carrier arrives.

Up to 30%higher yard labor productivity

Warehouse Customer Service Agent

Answers status emails and books or moves appointments, using your dock schedule and WMS. Problems go to a rep.

Up to 75%of customer questions answered without a person

Detention Handling Agent

Checks every detention request against the gate record and contract rate, then approves it or sends it back.

Up to 65%lower detention fees
Each agent notifies, proposes for approval, or acts on its own. You set the level for each one.

Opendock vs C3 Solutions, row by row.

FEATURE
WHAT IT MEANS
Opendock by Loadsmart
C3 SOLUTIONS

Where Opendock pulls ahead

One carrier login across 4,500+ warehouses
Carriers book anywhere on the network with an account they already have.
Live in under an hour
Set up and taking bookings without an implementation project.
Published network scale
We publish our warehouse, carrier and appointment counts.
Measured support performance
Published resolution times and satisfaction scores.
Measured onboarding satisfaction
Customers score their rollout, and we publish the results.

Built for scale and security

SOC 2 Type II audit
Independent audit of security controls.
Single sign-on with your identity provider
Your team logs in with corporate credentials.
Public status page and uptime record
Check system health and uptime anytime.
24/7 support for system-down issues
Someone answers at any hour when operations are down.
Built-in reporting across all sites
Dwell, on-time and carrier reports without exporting anything.
Timestamped detention evidence
Timestamped records to back up or dispute a detention charge.
Dock labor and forklift task assignment
Assign dock and forklift work to your team inside the product.

The basics

Carrier self-service booking
Carriers book their own appointments, any time.
Capacity-aware slotting
A full dock can't be overbooked.
Automated notifications
Booking, change and late alerts go out automatically.
Carrier-initiated rescheduling
Carriers move their own appointments without calling you.
Digital bill-of-lading capture
BOLs captured digitally at the dock or check-in.
Runs on a tablet on the dock floor
Your dock supervisor can run it from a tablet.
Two-way SMS with drivers
The warehouse and the driver can text each other directly.

Built for big operations. Live the same day.

typical time to go live
Under 1 hr
post-onboarding score
9.9/10
carriers already on the network
270,000+
Our implementation was surprisingly smooth for such a robust system.
Receiving Supervisor, chemical and gas 3PL
12,000scheduling hours saved a yearAcross 4 warehouses at a chemical and gas 3PL

Trusted by operations teams at

Cardinal HealthSherwin-WilliamsScotts Miracle-GroCascades
Get a free personalized demo

Questions before you book.

Most customers are live in under an hour. There's no implementation project, and many of your carriers already have an Opendock login.

Start taking bookings this week.

We'll walk you through setup, carrier booking and driver check-in in 30 minutes.

Get a free personalized demo