Looking at Vector?
14 million dock appointments a year run on Opendock.
4,500+ warehouses and 270,000+ carriers already use it, so your docks join a network that's already running.
WITH VECTORNo published appointment volumeWITH OPENDOCKA network that's already running
Built around the eBOLScheduling is one of four facility modules
14M appointments a year4,500+ warehouses · 270,000+ carriers
RATED BY OPERATIONS TEAMS ON
- WAREHOUSES
- 4,500+
- CARRIERS
- 270,000+
- APPOINTMENTS A YEAR
- 14M
Why teams choose Opendock over Vector.
Most of your carriers can book with you on day one. 270,000+ already have an Opendock login.
Carrier
CarrierCarrierCarrier+270,000 more
One Opendock login4,500+ warehouses, day one.
Opendock vs Vector, row by row.
FEATURE
WHAT IT MEANS
VECTOR
Where Opendock pulls ahead
One carrier login across 4,500+ warehouses
Carriers book anywhere on the network with an account they already have.
✓
Limited
Dock, gate, yard and camera gate in one platform
Cameras read each trailer at the gate, in the same system as the dock and yard.
✓
Limited
Published network scale
We publish our warehouse, carrier and appointment counts.
✓
Limited
Measured support performance
Published resolution times and satisfaction scores.
✓
✗
Measured onboarding satisfaction
Customers score their rollout, and we publish the results.
✓
✗
Built for scale and security
SOC 2 Type II audit
Independent audit of security controls.
✓
✓
Single sign-on with your identity provider
Your team logs in with corporate credentials.
✓
✓
Public status page and uptime record
Check system health and uptime anytime.
✓
✓
24/7 support for system-down issues
Round-the-clock help for system-down incidents, beyond email.
✓
Limited
Built-in reporting across all sites
Dwell, on-time and carrier reports without exporting anything.
✓
✓
Timestamped detention evidence
Timestamped records to back up or dispute a detention charge.
✓
✓
Dock labor and forklift task assignment
Assign dock and forklift work to your team inside the product.
✓
Limited
The basics
Carrier self-service booking
Carriers book their own appointments, any time.
✓
✓
Capacity-aware slotting
A full dock can't be overbooked.
✓
✓
Automated notifications
Booking, change and late alerts go out automatically.
✓
✓
Carrier-initiated rescheduling
Carriers move their own appointments without calling you.
✓
✓
Digital bill-of-lading capture
BOLs captured digitally at the dock or check-in.
✓
✓
Runs on a tablet on the dock floor
Your dock supervisor can run it from a tablet.
✓
✓
Two-way SMS with drivers
The warehouse and the driver can text each other directly.
✓
✓
Dock, gate, yard and SmartGate. One login.
Click through all four. It's one system from the moment a truck pulls up to the moment it leaves the door.
Teams go live fast and stay happy.
- typical time to go live
- Under 1 hr
- post-onboarding score
- 9.9/10
- carriers already on the network
- 270,000+
Opendock is the single best change we've made in many, many years.
Up to $50Ksaved in overtime pay each yearAt Crescent Crown's warehouse
Questions before you book.
Probably not. 270,000+ carriers already have an Opendock login, and new carriers can sign up for free.
Join the network your carriers already use.
We'll walk you through dock scheduling, SmartGate and yard on one platform in 30 minutes.