Looking at Conduit?
Check trucks in by camera, not by kiosk.
SmartGate cameras read each trailer as it pulls up, log the time and send the driver to the right door, with a photo record of every arrival.
WITH CONDUITEvery driver stops to check in · no camera gate
WITH OPENDOCKSTEP 1Scan the QR code
STEP 2Photo of license
STEP 3Enter trailer #
SMARTGATE · CAM 02● REC
Trailer read
Sent to door 7
Source: camera
RATED BY OPERATIONS TEAMS ON
- WAREHOUSES
- 4,500+
- CARRIERS
- 270,000+
- APPOINTMENTS A YEAR
- 14M
Why teams choose Opendock over Conduit.
SmartGate reads every trailer, photographs the seal and timestamps every gate event.
GATE EVENT LOGGate 2
SmartGate read · Trailer 771045
Seal photo captured
Checked in · Appointment 51877
Checked out · Dwell 1h 17m
CAM 01 · GATE IN● REC
TRL 771045Read 14:05:32
SmartGate captureOpendock vs Conduit, row by row.
FEATURE
WHAT IT MEANS
CONDUIT
Where Opendock pulls ahead
One carrier login across 4,500+ warehouses
Carriers book anywhere on the network with an account they already have.
✓
✗
Dock, gate, yard and camera gate in one platform
One system from the gate camera to the dock door.
✓
✗
Unstaffed automated gate
The gate runs on cameras, with no guard needed on site.
✓
✗
Published network scale
We publish our warehouse, carrier and appointment counts.
✓
✗
Measured support performance
Published resolution times and satisfaction scores.
✓
Limited
Measured onboarding satisfaction
Customers score their rollout, and we publish the results.
✓
✗
Built for scale and security
SOC 2 Type II audit
Independent audit of security controls.
✓
✓
Single sign-on with your identity provider
Your team logs in with corporate credentials.
✓
✓
Public status page and uptime record
Check system health and uptime anytime.
✓
✓
24/7 support for system-down issues
Someone answers at any hour when operations are down.
✓
✗
Built-in reporting across all sites
Dwell, on-time and carrier reports without exporting anything.
✓
✓
Timestamped detention evidence
Timestamped records to back up or dispute a detention charge.
✓
✓
Dock labor and forklift task assignment
Assign dock and forklift work to your team inside the product.
✓
✓
The basics
Carrier self-service booking
Carriers book their own appointments, any time.
✓
✓
Capacity-aware slotting
A full dock can't be overbooked.
✓
✓
Automated notifications
Booking, change and late alerts go out automatically.
✓
✓
Carrier-initiated rescheduling
Carriers move their own appointments without calling you.
✓
✓
Digital bill-of-lading capture
BOLs captured digitally at the dock or check-in.
✓
✓
Runs on a tablet on the dock floor
Your dock supervisor can run it from a tablet.
✓
✓
See a gate that runs itself.
Watch SmartGate spot the truck, check it in and send it to a door, then check it out on the way out. No one needs to be in the guard shack.
Teams switch fast and stay happy.
- typical time to go live
- Under 1 hr
- post-onboarding score
- 9.9/10
- carriers already on the network
- 270,000+
SMARTGATE CASE STUDY
A $3B frozen food manufacturer was about to hire six more gate staff for a new freezer building. They put in SmartGate instead.
Gate check-in now runs on its own across every shift. Each truck gets timestamped photos at arrival and departure, and the claims team works from another state.
$700Ksaved every year
$500Ka year in gate staff they never had to hire
95%fewer damage claims
Questions before you book.
Yes. You can assign dock and forklift tasks to your team right inside Opendock.
Watch SmartGate check in a truck.
We'll walk you through SmartGate and the rest of the platform in 30 minutes.