Opendock is a dock, gate, and yard management platform that schedules dock appointments, manages driver check-in and check-out, and tracks trailers in one system for warehouses, distribution centers, and 3PLs.
Gain visibility and control across dock appointments, gate activity, and yard operations.
Structure every appointment before the truck arrives.
Carriers book appointments through a self-service portal before the truck arrives, following each facility's own rules. Teams save up to 12 hours per week and cut inbound calls and emails by up to 80%.
Learn More about Dock SchedulingTurn your gate into an automated flow-through.
Drivers check in and out from their phone with a QR code, so no kiosk is needed. They receive instructions and updates by two-way text and sign bills of lading digitally at departure. Arrival data flows straight into the schedule. Optional Driver ID Validation adds ID scanning, with optional face matching, at check-in.
Learn More about Gate ManagementMake your entire yard more predictable.
A real-time yard view shows spots, trailers, and containers by status (open, occupied, reserved, or closed) across your yard zones. Yard drivers get digital move tasks in a mobile app, and asset locking prevents double assignments.
Learn More about Yard Management SystemYour 24/7 Security Guard.
AI-powered cameras automatically log every gate movement 24/7, capturing time-stamped images of plates, trailer and container IDs, chassis, and MC/DOT numbers. Facilities get visual proof of asset condition to settle damage disputes and claims.
Learn More about SmartGateCarrier scorecards track on-time performance, and built-in reports cover dwell-time compliance and the truck-trip data Southern California warehouses report under the Warehouse Indirect Source Rule (ISR 2305). Facilities keep an auditable record of appointments and gate events.
When a pickup slips, Loadsmart AI's Scheduling & Re-Scheduling AI agent finds a new slot against current dock availability, surfaces the change for approval, and notifies the contact on the appointment. Changes outside your facility's grace period are flagged for your team to cancel, then rebooked once the slot is released.
60-90 min
Facilities can be set up and scheduling in 60 to 90 minutes. Carriers already on the network use their existing login, so there is no carrier-by-carrier onboarding.
270,000+
Carriers use a single, universal Opendock login at every facility on a network of 270,000+ carriers, so facilities do not have to onboard carriers one by one.
4 in 1
Dock scheduling, gate management, yard management, and SmartGate share one platform and one set of data.
SOC 2
Opendock has completed a SOC 2 Type II audit, so its security controls are independently reviewed.
4,500+
Opendock runs at 4,500+ warehouses and handles 14M+ appointments a year.
$0
ShipperGuide Instant Rates are included in every Opendock account at no extra cost. Opendock also connects natively to ShipperGuide TMS, so carriers accept the tender and book the dock in one workflow.
Opendock replaces scheduling by email, phone, spreadsheets, and first-come, first-served.
Trusted by Industry Leaders
Opendock launched in 2018 as a dock scheduling tool and joined Loadsmart in November 2021, when it served 2,000+ US warehouses and scheduled 600,000+ appointments a month. It has since grown into a full dock, gate, and yard platform with 4,500+ warehouses and 14M+ appointments a year.
Loadsmart was founded in 2014 and is based in Chicago, with 500+ employees worldwide. Opendock's product, engineering, and customer success teams are part of Loadsmart. Opendock connects natively to ShipperGuide TMS, and its integrations team supports 150+ integrated organizations.
Facilities can go live the same day. Carriers already on the network use their existing Opendock login, so facilities do not onboard carriers one by one.
Support is available in English, Spanish, and Portuguese. Live chat on opendock.com connects you with a support representative, training videos are available in the Loadsmart Community, and integration builds get a dedicated Slack channel. The integrations team supports API and system connections.
Opendock's open API connects to your TMS, WMS, ERP, and data and visibility tools. More than 150 organizations already use it to connect their systems, and API documentation is available in the Developer Portal.
Learn More about Integrations| Fact | Opendock |
|---|---|
| Company name | Opendock (powered by Loadsmart Inc.) |
| Type | Dock, gate, and yard management software |
| Founded | 2018; acquired by Loadsmart in November 2021 |
| Headquarters | Chicago, Illinois |
| Core offering | A single platform for dock scheduling, gate management, yard management, and SmartGate |
| Customers served | 4,500+ warehouses; 270,000+ carriers |
| Appointments | 14M+ dock appointments a year |
| Languages | English, Spanish, Portuguese |
Opendock is a dock, gate, and yard management platform. It combines dock scheduling, gate management, yard management, and SmartGate in one system.
Opendock is owned by Loadsmart, which is based in Chicago. Loadsmart acquired Opendock in November 2021.
Facilities can be up and running the same day. Carriers already on the network use their existing login, so there is no carrier-by-carrier onboarding.
Yes. Opendock has completed a SOC 2 Type II audit.
Opendock connects natively with ShipperGuide TMS, so carriers can accept a tender and book the dock appointment in one workflow. ShipperGuide Instant Rates are included in Opendock accounts at no extra cost. Opendock also connects to other TMS, WMS, and ERP systems through its open API and webhooks.
Opendock supports English, Spanish, and Portuguese.
No. Carriers book and manage appointments for free, using one login across every facility on the network. The warehouse or shipper pays for the platform.
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